Libra Hospitality offers a complete range of products developed by industry leaders for the successful management of hotels, restaurants and spas. All products have been fully localized to meet the local requirements in Central and Eastern Europe.

Customer Relationship Management — Salesforce.com, a global leader in on-demand customer relationship management, is an easy-to-use web-based CRM solution for sales, service, marketing, and call center operations, which streamlines customer relationship management and boosts customer satisfaction. Libra Hospitality partners with salesforce.com to deliver hospitality-specific functionality to manage loyalty and frequent guest programs, event sales and banqueting operations.

Property Management — SoftBrands Epitome property management system provides a complete solution for the management of lodging operations worldwide. Designed to meet the needs of properties ranging from a single hotel to the largest chain, Epitome offers comprehensive functionality for single and multi-property management of rates, inventory and recognition and reward programs with sophisticated revenue and taxation capabilities, multiple currency and language options and multi-property integration of availability, itineraries and accounting.

Web Reservations — the SoftBrands Reservation Portal is a business-to-consumer (B2C) and business-to-business (B2B) internet booking solution for hotel operations of any size. This tool helps reduce the cost of online reservations by allowing hotels to internalize e-commerce initiatives rather than outsourcing to third-party wholesale booking agencies. Using the Reservation Portal, hotel web sites become virtual reservation agents that help extend a hotel company's market reach while reducing reservation costs, improving guest satisfaction and allowing the hotel to manage rates and availability more effectively.

Distribution Solutions — Libra Hospitality offers hosted distribution services through Karyon, a service of SoftBrands, which delivers a unique solution for reservation management, representation services, internet services, and electronic distribution in GDS and IDS channels. Karyon provides seamless real-time connectivity to online sources of hotel reservations and immediate electronic access to a single version of all rates and availability. This hands-on service is a cost-effective solution for promoting growth and is suitable for properties of any size.

Point of Sales — the Squirrel Point of Sales system is a robust and highly flexible point of sale solution, designed with a user-centric approach that delivers unparalleled ease of use and caters to a wide variety of operations — from a single location to a chain of dozens or hundreds of restaurants.

Food and Beverage Management — Libra F&B is a powerful restaurant back of the house management system, providing complete functionality for the management of inventory, purchasing, recipes and food cost.

Central Reservations — SoftBrands Core Central Reservation System (CRS) provides chains and management companies with the functionality required to process reservations and manage availability from a centralized location efficiently and cost effectively. These central reservation, channel and call center management tools help hoteliers manage rates, availability and guests through key distribution channels. The tools integrate with SoftBrands? property management systems so hoteliers can use room allocation and rate features to reduce the transaction fees of costly intermediaries.

Business Intelligence — SoftBrands? Business Intelligence (BI) offering delivers powerful strategic analysis tools to transform raw data into cohesive business intelligence that hotel companies can use to better serve and retain guests. SoftBrands BI consolidates, cleanses and correlates disjointed data in hierarchically organized formats, enabling data analysis from a micro to a macro perspective.