Hotel▓s═size has little influence on═the required functionality of═automation system. Far bigger importance is═played by═the type of═the hotel and the level of═services offered to═guests. A═small boutique hotel would require strong functionality in═management of═loyalty programs, guest service capabilities and integration features with pay tv, telephone and internet reservation systems, while a═small economy class hotel would be satisfied with only the core front desk functionality.

On═the other hand, small hotels place another kind of═requirements for property automation systems. These requirements are due to═the limited personnel resources of═smaller hotels. Most management functions of═smaller hotels are conducted by═the general manager. Front desk personnel consists generally of═one or═two people who handle reservations, check-ins, guest service, housekeeping and cashiering tasks. Smaller hotels do═not have dedicated engineering and computer personnel.

Computer systems designed for effective management of═smaller hotels have to═combine ease of═use with powerful guest service features and easy access to all managemet functions from a═single screen or═with as═few key strokes as possible. Such systems should also be═easily administered, highly reliable and integrated with common office applications such as═Microsoft Word, Excel and Outlook.

Our solution for small hotels automation is based on═epitome Property Management (PMS) and Point of═Sales (POS) systems and combines all these requirements within an═integrated package, with modular and affordable pricing structure.