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Efficient management of═multi-property hospitality enterprise requires a═solution that would centralize the information flow between properties and the central office, providing the tools for consolidated marketing actions, centralized operational control and financial management. Your guests expect that information about their preferences and individual requirements would be═available not just at═one property, but also in═all other properties of═your hotel brand. Your travel agents require centralized commission processing, and your corporate customers prefer to═receive consolidated statements from all hotels in═the chain. In═order to═achieve this objective, the corporate management system has to═be═capable of═collecting in═real time detail-level information from all participating properties, assimilating this information to═all points of═contact with your guests, travel agents and corporate clients, and making the vital information available for hotel chain▓s═centralized financial and marketing programs.
One of═the key benefits that hotel chains or═management companies bring to═participating properties is═the utilization of═multiple centralized reservation channels, such as═hotel group▓s═own call center, internet reservation portal or═integration with Global and Internet Distribution Systems (GDS and IDS). Hotel company▓s═recognizable brand name and centralized marketing actions help attract more guests to═each participating hotel.
Libra Hospitality provides a═complete end-to-end solution for successful management of═modern hotel organizations. Some of═the key features of═epitome Solutions and Core for hotel chains include:
Multi-level enterprise-wide database architecture
Tools for replication of═single-property and regional multi-property databases into a═single corporate data warehouse.
Powerful central reservation and channel management tools
Integration with GDS, IDS and other reservation channels
Corporate information system with common database of═frequent guests, companies, travel agents, accounts receivable and sales masters
Business intelligence solution utilizing MOLAP-tools from Cognos
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