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Success of═any automation project depends on═the timeliness, quality and professionalism of═implementation services. Libra Hospitality▓s═team of═project specialists includes qualified engineers, software installers, management consultants and trainers who understand the hospitality business. Each project follows proven methodology and standards that have been developed by Hotel Information Systems.
Major stages of implementation projects include:
Software and hardware setup═≈ the physical installation of═your epitome systems and configuration of═all necessary software, including interfaces.
Management Seminar═≈ designed to═introduce the decision-making managers of═your hotel to═the new system. Hotel policy and procedures are be═discussed, allowing the implementation team to═better understand your hotel's operations and priorities, assist in═the configuration of═your hotel, and give pertinent examples during the training sessions. The ultimate goal of═the Management Seminar is═to═completely "build" your hotel system and prepare for the training sessions that follow.
Configuration Session═≈ configuration of═all system parameters and built-in procedures in═accordance with your hotel▓s═policies and procedures, as═determined during the Management Seminar.
Training Sessions═≈ customized training of═management and staff on═all aspects of═system operation, based on═real configuration and hotel▓s═policies and procedures.
Cut-Over Session═≈ input of═live data, preparation for start of═systems▓ operation, review of═user training and systems▓ go-live.
Support Session═≈ once cut-over is═complete, Libra Hospitality▓s═on-site implementation team will work in═consecutive shifts to═provide the hotel staff with hands-on assistance in═the ▒live" environment. The onsite team will work with each department during live support, ensuring comfort with the new system.
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