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Premier Spa+ is used by the most successful larger spa operators such as day, destination and hotel spas. Premier Spa+ covers all aspects of running spa business from scheduling the most complex of packages and managing memberships to planning direct marketing campaigns. Premier Spa+ is a single complete package that is designed to revolutionise all of your business operations.
- Schedule multi person √ multi treatment / activity packages with ease. Packages can be amended by adding treatments and activities and deposits can be requested upon scheduling.
- Book for any group activity such as a spinning, pilates and yoga classes and lunch sittings at the click of a mouse. Also, eliminate empty spaces in popular group activities by creating a reserves list.
- Advertising and other promotional activities are aimed at increasing the awareness of your business and if successful will evoke interest from potential clients and members. The marketing facility within Premier Spa+ enables you to deal efficiently with all your mailshot and email needs.
- All gift voucher purchases are tracked individually. Lost gift vouchers can be voided and replaced in one easy action protecting you against fraud and double redemption.
- Once a potential client or members details have been captured it is essential that the data be used to optimum effect. All enquires can be tracked and personal mail shots can be generated for each type of enquiry such a membership information or Spa+ packages.
- Premier Spa+ schedules individual treatments quickly and efficiently, taking into account the availability of the necessary piece of equipment, the room and the therapist▓s skill level. Treatments can be scheduled by using a diary view or an automated appointment search.
- Premier Spa+ allows you to maximise your levels of client care and quality standards by building a profile of each client beginning with the first contact they have with your business. Timed and targeted direct marketing campaigns can be planned allowing you to profile your members.
- Your retail can be a busy and profitable area. Premier Spa+ allows you to analyse the areas performance and aids in actively motivating your staff -encouraging them to make more sales! Premier Spa+ enables you to analyse retail sales per staff member, manufacturer and product group.
- Validate your members upon entry considering such variables as date of expiry, category of membership and membership payments. Members can be issued with a card or their details can be entered manually.
- Create new and amend existing courses and packages at any time. You can also analyse the outstanding value of pre paid business such as courses of treatments and packages.
- Premier Spa+ produces your purchase orders, matches deliveries to orders and monitors stock takes enabling reporting on any variances to be monitored.
- Premier Spa+ enables you to monitor gift vouchers, treatment courses, packages and prepayments. The value of unredeemed gift vouchers, prepayments and courses can be assessed and a service analysis can be made.
- Premier Spa+'s members database allows you to analyse the profile of each different member and membership category. Membership retention and attrition ratings can be monitored, along with memberships on hold and new member listings and members can be grouped into their respective membership types.
- Comprehensive management reports cover staff, clients and treatments. A sophisticated mail merge facility also facilitates direct marketing campaigns.
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