Lake forest, CA (May 4, 2004) ┘ Citadines Apart▓hotels and Hotel Information Systems (HIS), a division of MAI Systems Corporation (OTCBB:MAIY.OB) announced the successful implementation of epitome Business Intelligence throughout the Citadines chain of hotels.

The epitome Business Intelloigence solution consolidates hotel data from all 45 Citadines Apart▓hotels throughout Europe, including France, Great Britain, Spain, Belgium and Germany into a single data warehouse in the Citadines corporate office in Paris, France. The concolidated data is then organized into several Cognos data ⌠cubes■ of information, which allow Citadines to easily conduct sophisticated strategic analysis and forecasts for the entire enterprise. The many key performance indicators (KPIs) stored in the solution can be analyzed through various perspectives with associated hierarchies, providing powerful analytics and the ability to drill down and across the data with drag and drop ease. Apart from the usual KPIs like Average Daily Rate (ADR), Revenue per available Room (RevPar) and Revenue per available Customer (RevPac), HIS and Citadinres implemented KPIs such as the ⌠Potencial Rate■, a performance goalpost modeling ADR for a pre-set market segmentation. Other KPIs like reservation booking pace, stay restrictions, average reservation lead time and average length of stay can be used on a daily basis at any enterprise level for decision making and action. The city ledger / accounts receivable ageing can be generated within seconds for the whole enterprise across countries as well as per entity or per creditor. Since Citadines properties utilize multiple currencies, Hotel Information Systems▓ epitome Business Intelligence solution converts each property▓s data to the Euro as the base currency which allows for cross property or cross-region comparisons of data.

Robert Adam, Citadines▓ Director of Information Technology said: ⌠We achieved our goal to provide adhoc information on actual business performance and, even more importantly, performance forecasts for all levels of our enterprise▓s operation. Historical, actual, budget and future business information can now be accessed with a few mouse clicks in homogeneous format at Headquarters, Regional or Apart▓hotel level. We anticipate that this solution will boost our Yield Management program further due to automated Yield Management reports.■

The epitome Business Intelligence solution is automated process that regularly updates the date warehouse with latest date available throughout the entire chain of Citadines properties. Data is stored in a de-normalized format making it more accessible for data mining. The date cubes are broken into several key subject areas specific to the Hospitality Industry. Stephan Setran, Hotel Information Systems▓ Vice President of Engineering Services said, ⌠ Citadines Apart▓hotels recognizes the value of managing their chain of hotels at the enterprise level. The epitome Business Intelligence solution gives their management the ability to better understand their business at macro an dmicro perspectives.■

About Citadines Apart▓hotels
A Citadines Apart▓hotel is a new concept of accomondation that features Apartment and Studios including fully furnished kitchens, conceived for extended stays of a few days or more. The Apart▓hotels present many advantages to their guests: exceptional locations, spacious living, freedom and comfort, full range of services and ⌠Business Club■ facilities.

The Apart▓hotel product is designed to satisfy the demands and meet the needs of primarily business clientele, requiring accomondation in the heart of the major European cities.

Citadines Aprt▓hotels also attracts tourists, who, for the duration of a weekend or a longer stay, enjoy having furnished apartment.

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